Unified Communication is the technology providing a common platform to make all the business communication together. It helps the business to enhance their productivity with security, cost effectiveness and an immersive experience on communication.
One of the strongest value propositions of UC is to minimize or remove human latency built into business processes due to inefficient communications. By being able to communications-enable applications, users can streamline or even redefine the process. This will ultimately allow workers to collaborate with any user, anywhere, over any device, speeding up decisions and solving processes significantly faster. Features included in unified communication/collaboration.